The Walt Disney Pavilion at Florida Hospital for Children Begins a New Chapter in Children’s Health Care

Filed in: About WDW

ORLANDO, Fla., March 30, 2011 – Featuring the latest in pediatric clinical technology and soothing, kid-friendly environments, today’s opening of the Walt Disney Pavilion at Florida Hospital for Children ushers in a new era of children’s health care. The state-of-the-art facility offers patients a unique experience where kids are the main characters.

To mark the momentous occasion, hundreds of community leaders and medical professionals gathered for a moving ceremony on the front lawn of Florida Hospital for Children. Several pediatric patients shared their inspirational stories of hope and perseverance before being joined on stage by Mickey Mouse. A performance of an inspirational song punctuated by a colorful burst of confetti, served as a reminder that all patients are unique and receive a personalized experience at the Walt Disney Pavilion.  

“A hospital can be an overwhelming place, and we have worked very closely to learn how to make each experience special,” said Marla Silliman, administrator of Florida Hospital for Children. “Our mission is to provide the best care possible for our patients. I believe that we have achieved our goal by creating a hospital that brings world-class physicians, top-of-the-line technology and a truly patient-centered experience for children all under one roof.”  

Disney executives, including Bob Iger, president and CEO of The Walt Disney Company, and Tom Staggs, chairman of Walt Disney Parks and Resorts, toured the new hospital along with Florida Hospital executives and were greeted by children in the hospital who thanked them for their commitment to children’s health care.  

“As a company with more than 62,000 cast members in Central Florida, we care deeply about the families in this community and are proud of our collaboration with Florida Hospital,” said Bob Iger, president and CEO of The Walt Disney Company. “Disney Imagineers worked closely with the hospital to create a truly unique environment for pediatric patients and their families that we hope will inspire courage and comfort to those who seek care here.”  

The Walt Disney Pavilion at Florida Hospital for Children is a seven-story facility that creates a relaxing environment and brings some of Disney’s special magic into the hospital. When patients walk in the front door, they are greeted by several popular Disney characters in a one-of-a-kind interactive lobby created by Disney’s Imagineers. Inspired by the soothing environment of nature, the lobby features beloved and nurturing Disney characters such as Timon and Pumbaa from “The Lion King,” Flounder and Sebastian from “The Little Mermaid,” Rutt and Tuke from “Brother Bear” and Baloo from “The Jungle Book.” Walt Disney Imagineers designed the space to complement the hospital’s healing environment where young patients are supported by caring medical professionals, along with family and friends.  

The Walt Disney Pavilion is comprised of 200 pediatric beds, a dedicated pediatric Emergency Department, an advanced 81-bed Neonatal Intensive Care Unit (NICU) and pediatric surgical suites. The nature themes that are featured in the lobby, which include the ocean, savannah, jungle and mountains, are carried throughout the hospital and incorporated into the artwork, design, family waiting areas and more. Each floor has its own theme to help transition patients and families to a relaxing environment beyond the walls of the hospital. There are even custom scents on each floor to match each of the themes.  

Throughout the design process, Florida Hospital also enlisted the help of its Family Advisory Council, which is an advisory group of past patients, parents and staff that offers feedback on the hospital. The Council contributed ideas on the layout of patient rooms, helped design the unique “family zone” waiting areas and even tested out various chairs and pull-out sofas that were incorporated throughout the hospital.  

“It was extremely important that our patients and their families have a voice in the design of this new facility,” said Tim Burrill, assistant administrator at Florida Hospital for Children. “Their feedback and input has helped us better understand their needs and led to some great new ideas such as our ‘family zones.’ Instead of traditional waiting rooms, we created themed areas for families to gather, grab a snack and recharge without leaving the patient unit.”  

The more than 90 highly trained pediatric sub-specialists at Florida Hospital for Children cover over 30 pediatric sub-specialties, including Central Florida’s only Pediatric Bone Marrow and Stem Cell Transplant Program. But it is not just the high level of care these physicians provide that makes this hospital unique; it is the child-centered experience that adds a special touch.